Contact Us
Whether you've spotted something out of date, want to ask about how we cover a particular platform, or have feedback on a review, this is the place to reach the krugmanonline.com team. We read every message and use them to keep the site accurate as operators, offers and state availability change.
What we can help with
Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos. We don't operate any of the platforms listed here, so we can't process redemptions, verify your identity, or resolve account issues on a specific site. For anything account-related — a stuck redemption, a login problem, a question about your Sweepstakes Coins balance — the fastest route is always the support team or help centre of the operator itself, since only they can see your account.
Here's a quick guide to what belongs where:
- Site accuracy and corrections — outdated welcome offers, incorrect state eligibility, broken links, or anything that looks wrong on a review page
- Editorial questions — how we research operators, how ratings are put together, or why a platform is or isn't listed
- General feedback — suggestions for platforms to cover, or topics you'd like us to explain in more depth
- Account, deposit or redemption issues — these need to go directly to the operator in question, since we have no access to individual player accounts
Before you write in, a few things worth checking
A lot of questions we receive are already answered elsewhere on the site, so it's worth a quick look first:
- Our Responsible Gambling page covers healthy play habits, self-exclusion options and where to find support if play stops feeling fun
- Our Terms and Conditions page explains how we operate, how listings work, and the limits of the information we provide
- Our About Us page covers how we research and rate the operators featured on this site
If your question is about a specific platform — say, why Spinblitz or Crown Coins restricts certain states, or how long identity verification takes before a Sweepstakes Coin redemption clears — that operator's own terms and support pages will have the definitive, up-to-date answer. Redemption thresholds, verification requirements and processing times are set by each operator individually and can change, so we always recommend confirming directly with them rather than relying on a review page, however recently it was updated.
A note on what this site is (and isn't)
Sweepstakes Casinos is a comparison and research resource, not a casino, a payment processor, or a regulator. We don't handle deposits, purchases of Gold Coins, or Sweepstakes Coin redemptions, and we can't intervene in a dispute between you and an operator. Sweepstakes casinos operate under a promotional model rather than traditional real-money wagering, and availability, age requirements and redemption rules vary by operator and by state. If you're ever unsure whether a platform serves your state or meets a legal question you have, the operator's own terms and conditions — or independent legal advice — are the right place to check, not a comparison site.
How to reach us
Look for a contact link in the site footer or header — that's the most reliable way to get a message to us directly, and it lets us route your query to the right place. When you write in, it helps to include:
- The page or platform your question relates to
- A short description of what looks wrong or what you'd like to know
- Your state, if the question is about eligibility or availability, since this varies across the platforms we cover
We aim to work through messages in the order they arrive. For anything urgent involving your money, your account or your personal data on a specific platform, contacting that operator directly will always be faster than going through a third-party site like ours.